Shipping policy

All floral arrangements are custom-made and prepared specifically for each order.

Due to the perishable nature of flowers, all sales are final once the order has been prepared or delivered.

No refunds, cancellations, or chargebacks are accepted after delivery.

By completing the payment, the customer confirms that:

• the order is custom and perishable;
• the delivery date, address, and details were confirmed by the customer;
• the charge is authorized by the cardholder.

In the event of a chargeback or payment dispute, we reserve the right to provide all order details, delivery confirmation, and customer communication to the payment processor and issuing bank.